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Premium and sold-out seats to concerts, sports, theater and events nationwide!

Policies

General. TicketNetwork Direct acts as an intermediary between buyers
and ticket brokers to facilitate the purchase and sale of event tickets and as such,
is not directly involved in the actual ticket sale transaction between the buyers
and ticket brokers. The following are the rules or "Terms" that govern use of the
Web sites ("Site") by you, the user of the Site ("User"). By using or visiting the
Site, User expressly agrees to be bound by these Terms and to follow these Terms
and all applicable laws and regulations governing the Site. TicketNetwork Direct.com
reserves the right to change these Terms at any time, effective immediately upon
posting on the Site. If User violates these Terms of Use,
TicketNetwork Direct.com may terminate User's access to the Site, bar User from
future use of the Site, cancel User's ticket order, and/or take appropriate legal
action against User. Orders. Orders through TicketNetwork Direct will be fulfilled
by one of our network of participating brokers. Contact information for the broker
who fulfills your order (Fulfilling Broker) will be provided to User during the
purchase process. If you lose this information User may contact
customersupport@ticketnetwork.com to get information about the order. All sales
are final. Since tickets are a one-of-a-kind item and not replaceable, there are
no refunds, exchanges or cancellations. If an event is postponed, tickets will be
honored for the rescheduled date. New tickets will not need to be issued. If an
event is cancelled without a rescheduled date, User will need to contact the
Fulfilling Broker for a refund. The Fulfilling Broker may require the User to
return the supplied tickets at User's expense before receiving any refund User
may be entitled to due to cancellation. TicketNetwork Direct is not responsible
for providing or securing this refund for User. Any shipping and handling charges
are not refundable. Neither TicketNetwork Direct nor the Fulfilling Broker
will issue exchanges or refunds after a purchase has been made or for lost,
stolen, damaged or destroyed tickets. When User receives tickets, User should
keep them in a safe place. Please note that direct sunlight or heat may damage
tickets. Occasionally tickets ordered may no longer be available at the price
or in the quantity originally ordered at the time the order is received.
If equivalent or better seat locations are available at the same price,
and User has chosen to be automatically upgraded, the Fulfilling Broker
will fill the order with the alternative seat locations. If User is
automatically upgraded, User's credit card will be charged at the time
the order is received and User will be contacted for notification of the new
seat locations. If User has not chosen to be automatically upgraded, a
representative from the Fulfilling Broker may contact User to discuss alternative
seat locations, and User's credit card will not be charged until we have received
permission from User to fill your order with alternative seat locations.
In Order to protect our users from fraud, a user may be required to provide
additional proof of identify on any order. Proof of identity may include but
is not limited to a signed credit card authorization and/or photocopies of
notarized public documents such as a state driver's license or federal passport.
All orders are shipped via User's chosen shipping method to the billing address
of User's credit card (no exceptions). Most orders are processed the same
business day in which they are received. Orders placed after business hours
may be processed on the next business day. For certain events, tickets may
not be available for immediate shipment. In this case, a representative
from the Fulfilling Broker will contact User with notification of an
approximate shipping date. Tickets will be shipped when available, and
choice of an expedited delivery method does not guarantee that tickets
will be shipped immediately. All shipments will require a signature at
the point of delivery. Customers outside of the United States must choose
an International Delivery option. If any other option is chosen for an order
outside the United States, the shipping cost may be adjusted by the Fulfilling
Broker after the order is placed to use the International Rate. If User specifies
a shipping address that does not allow for Delivery Verification, such as a Post
Office Box, User may be required to pay an additional fee to cover the additional
risks associated with this type of order. If such a shipping address is used,
the Fulfilling Broker will, at their discretion, either contact you about the
additional fee prior to shipping or cancel your order and notify you of such
cancellation. Pricing. Tickets sold through our site are from secondary
ticket market brokers and are being resold in many cases above the price
or "face value" listed on the ticket. TicketNetwork Direct and its participating
brokers are not directly affiliated with any performer, sports team, or
venue and we do not act as a primary sale box office. TicketNetwork Direct
cannot confirm the price of an item until you order; however, the Fulfilling
Broker does NOT charge your credit card until after the ticket has been secured.
Despite TicketNetwork Direct's best efforts, a small number of the items
listed on the Site may be mispriced. If the Fulfilling Broker discovers an
item's correct price is higher than the stated price, the Fulfilling Broker
will, at their discretion, either contact you for instructions before shipping
or cancel your order and notify you of such cancellation. Prices stated on the
Site do not include any state or other local taxes that may apply to User's order.
State and local taxes may be added by the 3rd party suppliers if applicable.
In this case, the 3rd party supplier will communicate with the customer.
All prices are in United States Dollars (USD) unless otherwise specifically
stated.

Credit Card Charges. If TicketNetwork Direct is the broker handling
your order, the name TicketNetwork Direct will appear on your credit card statement
rather than TicketNetwork Direct. If another broker is handling your order,
their business name rather than TicketNetwork Direct will be the name appearing
on your statement. If you have any questions about charges on your credit
card statement feel free to contact us at customersupport@ticketnetwork.com.
Permitted Use. User agrees that User is only authorized to visit, view and to
retain a copy of pages of this Site for User's own personal use, and that you
shall not duplicate, download, publish, modify or otherwise distribute the
material on this Site for any purpose other than to review event and promotional
information, for personal use, or to purchase tickets or merchandise for User's
personal use, unless otherwise specifically authorized by TicketNetwork Direct
to do so. The content and software on this Site is the property of TicketNetwork
Direct.com and/or its suppliers and is protected by U.S. and international
copyright laws. Links. The Site may automatically produce search results that
reference or link to third party sites throughout the World Wide Web.
TicketNetwork Direct has no control over these sites or the content within them.
TicketNetwork Direct cannot guarantee, represent or warrant that the content
contained in the sites is accurate, legal and/or inoffensive. TicketNetwork Direct
does not endorse the content of any third party site, nor do we warrant that
they will not contain viruses or otherwise impact User's computer systems. By
using the Site to search for or link to another site, User agrees and understands
that User may not make any claim against TicketNetwork Direct for any damages
or losses, whatsoever, resulting from use of the Site to obtain search results
or to link to another site. If User experiences a problem with a link from the
Site, please notify us at customersupport@ticketnetwork.com and we will investigate
User's claim and take any actions we deem appropriate in our sole discretion.
Violation of the Terms. TicketNetwork Direct, in its sole discretion, and
without prior notice, may terminate User's access to the Site, cancel User's
ticket order or exercise any other remedy available to it. User agrees that
monetary damages may not provide a sufficient remedy to TicketNetwork Direct for
violations of these terms and conditions and User consents to injunctive or other
equitable relief for such violations. TicketNetwork Direct may release User
information if required by law or subpoena, or if the information is necessary
or appropriate to release to address an unlawful or harmful activity. TicketNetwork
Direct is not required to provide any refund to User if you are terminated as
a user of this Site. Copyright Policy. All text, graphics, files, applets,
scripts, software and other works on the Site are the copyrighted works of
TicketNetwork Direct. All Rights Reserved. Any unauthorized redistribution or
reproduction of any copyrighted materials on the Site is strictly prohibited.
TicketNetwork Direct, TicketNetworkDirect.com and www.TicketNetworkDirect.com
are protected marks of TicketNetworkDirect.com. TicketNetwork Direct reserves
the right to terminate the privileges of any User who uses this Site to unlawfully
transmit or receive copyrighted material without a license or express consent,
valid defense or fair use exemption to do so. After proper notification by the
copyright holder or its agent to us, and confirmation through court order or
admission by the User that they have used this Site as an instrument of unlawful
infringement, we will terminate the infringing Users' rights to use and/or access
to this Site. We may, also in our sole discretion, decide to terminate a User's
rights to use or access to the Site prior to that time if we believe that the alleged
infringement has occurred. Disclaimers. TicketNetwork Direct MAKES NO ASSURANCES
THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS
FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND
SITE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TicketNetwork
Direct MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE SITE
WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. TicketNetwork
Direct DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TicketNetwork
Direct WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS
SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE
, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON
BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OF
DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD
PARTY USERS, TicketNetwork Direct USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE,
IN CONNECTION WITH THE TicketNetwork Direct SERVICE OR OTHERWISE RELATED TO YOUR
USE OF THE SITE AND/OR THE TicketNetwork Direct SERVICE. TicketNetwork Direct
ARE NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF
ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION
WITH OR REFERENCED ON THE SITE. Limitation on Liability. Except in jurisdictions
where such provisions are restricted, in no event will TicketNetwork Direct be
liable to User for any indirect, consequential, exemplary, incidental, special
or punitive damages, including lost profits, even if TicketNetwork Direct have
been advised of the possibility of such damages. Disputes. If there is any
dispute about or involving the Site, by using the Site, User agrees that the
dispute will be governed by the laws of the State of Connecticut without
regard to its conflict of law provisions. User agrees to personal jurisdiction
by venue in the state and federal courts of the State of Connecticut, City
of Hartford. Indemnity. User agrees to indemnify and hold TicketNetwork Direct
its subsidiaries, affiliates, officers, agents and other partners and employees,
harmless from any loss, liability, claim or demand, including reasonable attorneys'
fees, made by any third party due to or arising out of User's use of the Site,
including also User's use of the Site to provide a link to another site or to
upload content or other information to the Site. Registration. Certain areas
of the Site are provided solely to registered Users of the Site. Any User registering
for such access agrees to provide true and accurate information during the
registration process. TicketNetwork Direct reserves the right to terminate
the access of Users should TicketNetwork Direct know, or have reasonable grounds
to suspect that a User has entered false of misleading information during the
registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF
AGE. Children under the age of eighteen (18) shall not be permitted to register.
TicketNetwork Direct reserves the right to require valid credit card information
as proof of legal age. TicketNetwork Direct maintains a strict online Privacy
Policy and will not sell or provide User credit card information to third parties
other than as necessary to fulfill your request. Orders through TicketNetwork
Direct will be fulfilled by one of our network of participating brokers. Your
contact information will be provided to the broker who fulfills your order
(Fulfilling Broker) during the purchase process. User Account. User will select
a username and password as part of the registration process. All User account
pages are protected with Secure Socket Layer (SSL) encryption. User is fully
responsible for maintaining the confidentiality of their username and password
. User agrees to immediately notify TicketNetwork Direct at customersupport@ticketnetwork.com
should User know, or have reasonable grounds to suspect, that the username or
password have been compromised. TicketNetwork Direct shall not be responsible
for User's failure to abide by this paragraph. TicketNetwork Direct may, in its
sole discretion, terminate the User's account for any reason. Under no
circumstances shall TicketNetwork Direct be liable to any User or third party
for termination of a User's account. Third Party Advertisers. TicketNetwork Direct
may allow third party advertisers to advertise on the Site. TicketNetwork Direct
undertakes no responsibility for User's dealings with, including any on-line or
other purchases from, any third party advertisers. TicketNetwork Direct shall not
be responsible for any loss or damage incurred by User in its dealings with third
party advertisers.